Privacy Policy for Timeless Chronicles

Effective Date: July 15, 2024

At Timeless Chronicles ("Company," "we," "our," or "us"), your privacy is a priority. We are committed to safeguarding the personal information you share with us while utilizing our family history research and book creation services. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with applicable laws, including HIPAA regulations, copyright law, and U.S. privacy statutes.

1. Information We Collect

To provide you with personalized and accurate family history research services, we collect the following types of information:

• Personal Information: Name, contact information (e.g., email, phone number), and payment details.

• Family Information: Historical family records, genealogical data, photos, and documents you share with us.

• Health Information: If applicable to your family history project, we may collect health-related information subject to the Health Insurance Portability and Accountability Act (HIPAA). This usually pertains to known causes of death for historical purposes only.

2. How We Use Your Information

We use the information collected to:

• Research and compile family histories.

• Create customized family history books.

• Communicate with you about your project.

• Process payments and deliver products.

• Comply with legal obligations, including those related to health information under HIPAA.

3. HIPAA Compliance

Timeless Chronicles works solely with the PHI of decedent family members for historical purposes only. If you choose to preserve your PHI for inclusion into your story you will be given the interactive option of writing it in your own handwriting in the bound book. The company does not sell, share, or redistribute your personal information.

4. Copyright Compliance

At Timeless Chronicles, we respect copyright laws and expect our customers to do the same. When providing photos, documents, or any other materials for inclusion in your family history project, you confirm that:

• You own the rights to these materials or have obtained permission for their use.

• You indemnify Timeless Chronicles from any claims of copyright infringement.

All content created by Timeless Chronicles, including research and compiled family histories, remains the intellectual property of Timeless Chronicles until final payment is received. Upon payment, copyright ownership of the custom content transfers to the client.

5. Handling Legally Restricted Documents

We handle legally restricted documents in accordance with applicable U.S. laws, which may include:

• Obtaining proper authorization to access sensitive records.

• Respecting restrictions on public disclosure of legally protected documents.

• Following archival guidelines for genealogical research and privacy protection.

6. Customer Rights

As our customer, you have the following rights:

• Access and Transparency: You may request a copy of the information we have collected about you.

• Data Correction: You can request corrections to any inaccurate information.

• Data Deletion: You may request the deletion of your data at anytime without penalty.

• Project Ownership: Upon payment, you own the final family history book and associated materials. Timeless Chronicles is not entitled to royalties.

• Informed Consent: We will not share your data with third parties unless required by law.

7. Third-Party Services

We may use third-party vendors (e.g., payment processors, printing services) to fulfill our services. These vendors are required to uphold privacy and security standards consistent with this policy.

8. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or other factors. Updates will be posted on our website with the "Effective Date" revised accordingly.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

Timeless Chronicles
Email: author@timelesschronicle.com